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Privacy Policy

Last updated: 05 February 2026
 

1. Introduction


Welcome to Lumivera Ltd (“we”, “us”, or “our”).

Protecting your privacy and personal data is fundamental to how we operate. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Who We Are


Company name: Lumivera Ltd
Company number: 17002039

Registered office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
 

Email: enquiries@lumivera.co.uk
Website: https://www.lumivera.co.uk

For the purposes of data protection law, Lumivera Ltd is the Data Controller.
 

3. Personal Data We Collect


We may collect and process the following categories of personal data:

Information you provide directly

  • Name

  • Email address

  • Organisation name

  • Job title

  • Phone number

  • Any information you submit via contact forms, email, or enquiries

Technical and usage data

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited and time spent on the website
     

4. How We Use Your Personal Data


We use personal data only where there is a lawful basis to do so. This includes:

  • Responding to enquiries and requests

  • Providing cyber security advisory and consultancy services

  • Communicating with clients and prospective clients

  • Improving our website, services, and user experience

  • Meeting legal, regulatory, or contractual obligations


We do not sell personal data and do not use automated decision-making or profiling.
 

5. Lawful Basis for Processing


Under UK GDPR, we process personal data on one or more of the following lawful bases:

  • Consent – where you have chosen to provide information (e.g. submitting a contact form)

  • Contractual necessity – where processing is required to deliver services

  • Legitimate interests – for operating and improving our business, where this does not override your rights

  • Legal obligation – where processing is required by law
     

6. Data Storage and Security


We take appropriate technical and organisational measures to safeguard personal data, including:

  • Secure systems and access controls

  • Limiting access to authorised individuals only

  • Encryption where appropriate

  • Regular review of data handling practices


Personal data is retained only for as long as necessary to fulfil its purpose or to meet legal requirements.
 

7. Data Sharing


We may share personal data with trusted third parties where necessary, including:

  • Website hosting and IT service providers

  • Professional advisers (such as legal or accounting services)

  • Regulators or law enforcement bodies where required by law


All third parties are required to process data securely and in accordance with data protection legislation.
 

8. Cookies


Our website uses cookies and similar technologies to ensure it functions correctly and to help us understand how visitors use the site.


You can manage or disable cookies through your browser settings. Further details are available in our Cookie Policy (where provided).
 

9. Your Rights


Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time


To exercise any of these rights, please contact us at enquiries@lumivera.co.uk
 

10. Complaints


If you have concerns about how we handle your personal data, please contact us in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113
 

11. Changes to This Policy


We may update this Privacy Policy from time to time. The most current version will always be published on our website, with the effective date shown at the top.

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